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|Birthstone fell out (1/5)||Sep 11, 2013||Janelle Snowden||McKinney Te US|
While I love my ring and was excited to get one for my son that is due in a few months, I am so disappointed with the warranty. Yes, I have had the ring for some time but a gem should not just fall out of a ring. So yes, the rings are very cute, this company will not fix it after 60 days. Bad business.
N&L Note: We wish this customer would have contacted us about the stone and we could have helped. We have had stones fall out of these rings and we are happy to fix them. Stone replacements are free for the first 6 months. After that time, the cost is $5 to replace the stone plus the cost of return shipping. We recommend that you not wear these rings while swimming or using cleaning chemicals as that is the reason the stones tend to fall out.
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