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Uploading Images

Your image should be a minimum of 300 dpi .jpg. You may use 150 dpi, but we cannot guarantee quality.

NOTE: Our previewer tool requires the newest version of flash. If you are having problem uploading and the program seems to get "stuck", try going to http://www.get.adobe.com/flashplayer to update your version. Once updated, you should not have any further problems.

Use the following steps to upload your image:

  1. Click on the "click to upload" graphic in the image area
  2. Click "Browse" to go to your image on your computer, select the image file name, then "open"
  3. Drag the triangle bar next to "Scale" to enlarge or shrink your image (cropping it)
  4. Click on Color, Grey or Sepia to change the color of your image
  5. To move the image within the image area, just click on your image and drag it on the screen.
Using an tablet or mobile device? Flash doesn't work on many mobile devices . . . sorry, nothing we can do here. You will need to use something that can load flash OR add the base piece to the cart without customizing and click on the charm category to add each charm separately. The price will be the same as it would in the previewer, you will just need to tell us in the special comments what order you want the charms on your piece.

If you continue to have problems using our previewer (below), please email your photo to us at info@nelleandlizzy.com with your order number in the subject field.



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